We devote our activity to change the World with beautiful art, the financial part is
as a necessity.
2. To work fruitful we must not waste time,
to have not financial problems we must anticipate and avoid those by correct
3. Any buy payments are not allowed without our
e-mail confirmation of Your buy request, because of the availability of the
chosen art work - it might be sold for other Customer just now.
4. Any contract payments without our e-mail
agreement are not allowed.The agreeing parties must join contract obligation accordingly
to the law of the Russian Federation - by e-mail, this form of contract is now
lawful. The fax form of contract is possible too, if it is chosen.
5. The weaving is longtime work, but we do not
like the Customer have doubts and usually we report by e-mail about work fulfilment, it is
possible very often even every week (even with photo of made part of ordered work if
required). And it is possible mode of payments stage by stage in accordance with
6. We consider to return art work and money back
is allowed during 30 calendar days, but we ask the Customer investigate
carefully Our Site Gallery and information about tecnical quality to be sure
that our tapestry is the same art work what it is necessary and to return art work will be
Taking into account differences of colour tints for different computer screens, You must
emphasize important colours and we must agree those before art work manufacture to be not
disappointed on delivery.
Usually, the art cloth is not subjected to damage in the process of delivery, but in the
extraordinary cases we must cooperate together to investigate the reasons and the guilt of
The refund back without any obvious reasons is possible too, but the Customer must pay
back delivery expences to exclude incorrectness.
7. As to reliability - all currency transactions
are inspected by Russian Federal special services (state, financial, tax), we are well
known now as Olga & Yaroslaw and we can not leave any cent without tax
report and explanation about its origin and destination.